Organizational Change Management Office

Details

The Organizational Change Management Office (OCMO) provides a structured, enterprise-level approach to managing the people side of large technology and business transformations. By integrating change strategy, leadership enablement, communications, and workforce readiness into the overall program, the OCMO ensures that new capabilities are adopted, embedded, and sustained across the organization.

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The OCMO operates as an integrated function alongside program teams and program leadership, embedding change capability across workstreams while maintaining clear accountability, governance, and execution discipline.

Key components of the Organizational Change Management Office include:

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Change Strategy and Roadmap

• Enterprise change strategy aligned to program objectives

• Stakeholder segmentation and change impact assessments

• Integrated change roadmap synchronized with program milestones

Leadership & Sponsor Enablement

• Executive sponsorship model and role clarity

• Leader readiness assessments and coaching

• Change leadership toolkits and cadence planning

Communications & Engagement

• Program-wide change narrative and messaging framework

• Multi-channel communication plans (executive, manager, employee)

• Feedback loops and sentiment tracking

Workforce Readiness & Enablement

• Role-based readiness and capability assessments

• Training strategy alignment and adoption planning

• Manager enablement to reinforce change at the frontline

Adoption, Reinforcement & Measurement

• Adoption metrics and behavioral KPIs

• Resistance identification and mitigation planning

• Reinforcement strategies embedded into operations